Refund and Returns Policy – awscreditdeals.com

At awscreditdeals.com, your satisfaction is our priority. We strive to provide high-quality cloud-related digital assets and services, including the ability to buy AWS accounts, AWS credits, Google Cloud accounts, Digital Ocean accounts, AWS SES accounts, and Azure accounts. Our Refund and Returns Policy outlines the terms and conditions governing returns, replacements, and refunds for all purchases made through our website.

Please read this policy carefully before making a purchase. By buying any product or service from awscreditdeals.com, you agree to the terms outlined herein.

Eligibility for Refunds and Returns

Due to the digital nature of our products, including accounts and cloud service credits, we offer limited refunds under specific circumstances. We evaluate each case individually, ensuring fairness and transparency for both parties.

You may be eligible for a refund under the following conditions:

• You received a non-working or inactive account.
• The delivered credits (e.g., AWS, Google Cloud, Azure) are not applicable or are revoked within 48 hours of delivery.
• The service/product delivered does not match the product description.
• You reported an issue within 24 to 48 hours after delivery with sufficient proof.

Non-refundable Cases

Unfortunately, refunds will not be processed under the following conditions:

• You changed your mind after the purchase.
• You failed to follow the setup or usage instructions.
• The account or credits were misused or mishandled.
• More than 48 hours passed since product delivery.
• The issue resulted from a violation of the platform’s (AWS, Google, Azure, Digital Ocean, etc.) Terms of Service after the product was transferred.

Since we deal in digital cloud accounts and credits, including when users buy AWS credits or Google Cloud accounts, once the product is delivered and confirmed to be functional, it is considered consumed.

Replacement Policy

We offer a one-time replacement in the following scenarios:

• The account (AWS, Google Cloud, Digital Ocean, Azure) cannot be accessed due to the incorrect login credentials we provided.
• The delivered account is suspended within 24 hours without any action from your end.
• The AWS SES account provided is not able to send emails due to restrictions that were not disclosed during the sale.

All replacements are provided free of charge, provided that the customer submits a valid claim supported by evidence (e.g., screenshots, error messages, support emails from the respective cloud provider).

How to Request a Refund or Replacement

To request a refund or replacement:

1. Contact our support team at support@awscreditdeals.com or via our live chat.
2. Provide your order ID, date of purchase, and detailed information about the issue.
3. Submit any supporting documentation or evidence (screenshots, video, error logs, etc.).
4. Wait for our support team to verify and process your request (usually within 1–3 business days).

Please do not dispute transactions via payment processors (cryptocurrency ) before contacting us. Doing so may delay or invalidate your refund eligibility.

Refund Processing Time

Once your refund is approved, we will initiate the payment to your original payment method. Refunds are generally processed within:

• 3 to 7 business days for PayPal transactions.
• 24 hours for cryptocurrency transactions (if applicable).

Please note that some financial institutions may take longer to reflect the refund in your account.

Product-Specific Guidelines

Buy AWS Account / AWS Credits

When you buy AWS accounts or buy AWS credits from us, you agree to use them in compliance with Amazon Web Services Terms and Conditions. If AWS suspends your account due to policy violations, we will not issue a refund unless it can be proven that the issue occurred before any customer action.

All AWS credits are tested and verified before delivery. We recommend applying the credits within 24 hours of delivery. If the credits are invalid or expired upon delivery, we will replace them or issue a refund.

Buy Google Cloud Accounts

Customers who buy Google Cloud accounts will receive account details and instructions for use. If the account is not functioning upon delivery, please report it immediately. We will provide a replacement or issue a refund if reported within 24 hours.

Please ensure you do not make changes to recovery settings, billing profiles, or user roles before verifying the stability of the account.

Buy Digital Ocean Accounts

We deliver fully working Digital Ocean accounts with login credentials and setup instructions. If an account is locked or suspended upon first login, we will verify the case and issue a replacement. No refunds are granted once the account is successfully logged into and in active use.

Buy AWS SES Account

Our AWS SES accounts are designed for businesses needing email-sending capabilities. If you find the sending limits are not as promised, or the account is restricted out-of-the-box, you are eligible for a one-time replacement or refund.

Refunds are not applicable if you get blacklisted, spam flagged, or violate AWS SES guidelines post-delivery.

Buy Azure Account

When you buy Azure accounts, ensure that you follow our onboarding guide to avoid automatic suspensions. If you face login issues or the account is inactive at the time of delivery, we will offer a replacement or refund.

Azure credits or subscription access will also be verified before delivery. Issues must be reported within 48 hours for refund consideration.

Chargebacks and Disputes

We are committed to resolving issues directly and professionally. Unauthorized chargebacks without contacting our support team first may result in:

• A permanent ban from our platform.
• Blacklisting across our partner sites.
• Loss of future support or services.

Always give our support team a chance to resolve your concerns before escalating.

Modifications to the Refund Policy

awscreditdeals.com reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. Changes will be reflected on this page. We recommend reviewing this policy regularly to stay informed.

Contact Information

If you have questions about this policy or need assistance, please reach out via:

• Email: support@awscreditdeals.com
• Telegram Or Skype
• Website: awscreditdeals.com

Final Note

We aim to make it safe and seamless for businesses and developers to buy AWS credits, buy AWS SES accounts, buy Google Cloud accounts, buy Azure accounts, and more. Our refund and replacement policies are in place to ensure fairness and to build long-term trust with our customers.